• What is a 'Good' Zero Offset Number? plus icon minus icon
  • Quarq Zero Offset Guidlines: The Zero Offset of a Quarq power meter does NOT have to be a certain number, per se. It should instead meet BOTH of the below criteria. The zero offset value must retu... See more
  • Seasonal Maintenance Tips plus icon minus icon
  •  Clean: Remove and clean power meter and chainrings using a mild soap and water solution. Check: Check all bolts for correct torque values. The crank arm retention bolt should be torqued to 48-54nm... See more
  • General Maintenance Needs plus icon minus icon
  • Quarq power meters require no maintenance beyond basic cleaning and replacing the battery when needed. It is also recommended (if the power meter is on firmware older than version 10) that the powe... See more
  • Recommended Cleaning Practices plus icon minus icon
  • When:  Your power meter is part of your drive train and should be treated as such. Anytime you clean and lubricate your chain or cassette is a good time to clean your power meter. This might be as ... See more
  • Factory Calibration Needs plus icon minus icon
  • Current generation Quarq power meters do NOT require periodic factory torque calibration. The power meter's slope (set during the factory calibration) is very stable and can be trusted over the lif... See more
  • When to Perform a Zero Offset plus icon minus icon
  • To ensure the highest level of accuracy, it is recommended that the zero offset be set prior to every use of your power meter. If your power meter is on firmware version 10, you can instead use Mag... See more
  • MagicZero plus icon minus icon
  • Available on Firmware 10, MagicZero is a new algorithm that automatically sets the zero offset of your power meter as you ride. The goal of MagicZero is to let you forget that power meter zero offs... See more
  • How to Set the Power Meter Zero Offset plus icon minus icon
  • Manual Zero Performed through a cycling computer. This function, if available, is often referred to as a 'Power Meter Calibration' (or similar) within the cycling computers Owner's Manual. Follow t... See more
  • What Does Setting the Zero Offset Do? plus icon minus icon
  • When you perform a zero offset, the power meter takes a torque measurement. Whatever this measurement is, the opposite is added to cancel it out. This is done to ensure that only the force applied ... See more
  • Why Do I Need to Periodically Set the Zero Offset? plus icon minus icon
  • Setting the Zero Offset is essentially the same function as taring a scale. Power meters are a lot like scales, in that they both measure force and work best when zeroed prior to every use.  When y... See more
  • Pairing Your Quarq Power Meter to a Cycling Computer plus icon minus icon
  • Quarq power meters connect wirelessly to compatible cycling computers using the unique 5 digit ID number, located on the power meter spider.  The pairing process for cycling computers will vary dep... See more
  • ANT+ or Bluetooth Low Energy? plus icon minus icon
  • All DZero Model power meters feature dual Bluetooth Low Energy and ANT+ wireless data transfer; making them compatible with cycling computers that support BLE and ANT+ power meter use. DZero DUB... See more
  • Can I Change Crank Length? plus icon minus icon
  • In most cases new crank arms can be purchased and installed onto your power meter spider. Please contact Quarq Customer Service to determine the options available to you. When contacting customer s... See more
  • Can I Change My Power Meter From GXP, BB30, or DUB? plus icon minus icon
  • In some cases new crank arms can be purchased and installed onto your power meter spider. Quarq has some remaining stock in both aluminum and carbon GXP and BB30 crank arms. DZero DUB power meters ... See more
  • Will Changing Chain Rings Effect Power Meter Accuracy? plus icon minus icon
  • All current-generation power meters feature OmniCal, with allows you to swap chainrings without affecting accuracy. Simply torque the chainring bolts to the manufacturers' specification and be sure... See more
  • How do I get my Quarq Power Meter Serviced? plus icon minus icon
  • USA and Canada: Power meter service for the US and Canada is handled through the Quarq Headquarters in Spearfish, South Dakota, USA.  Please contact Quarq Customer Service to determine the options ... See more