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  1. Quarq
  2. POWERTAP | VELOTRON
  3. POWERTAP PEDALS: P1 & P2
  4. POWERTAP PEDAL TROUBLESHOOTING

POWERTAP PEDAL TROUBLESHOOTING

  • I'm having trouble connecting to my power meter to the PowerTap Mobile application. What should I do? plus icon minus icon
  • First, turn your device's Bluetooth setting to "On." This is indicated with the Bluetooth symbol next to the battery symbol in the upper right-hand corner. When the Bluetooth symbol is grey, it mea... See more
  • My pedal power meter died while performing a firmware update. How can I fix this? plus icon minus icon
  • Step 1: You will need to determine if the pedal in question successfully updated the firmware. A pedal that fails to update appropriately will not display any lights and will appear unresponsive. A... See more
  • How do I replace the P1 or Single-Sided Pedal battery? plus icon minus icon
  • Remove the orange battery cover with a 6mm hex wrench. Remove the old battery if necessary and replace with new battery. Reference the bottom of the pedal for correct battery orientation. Reinstall... See more
  • Will I still receive a power reading if one pedal loses battery power before the other? plus icon minus icon
  • When battery life reaches 20%, the P1 pedals will send a low battery flag to your head unit, which should help prevent complete loss of battery by warning you ahead of time. If the right pedal batt... See more
  • Are the P1 or Single-Sided power pedals be user-serviceable? plus icon minus icon
  • Serviceability will be limited to external wear items like the claw, spring, pedal plate and battery cover o-ring. All other internal wear components must be serviced at PowerTap. See more

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