POWERTAP PEDAL TROUBLESHOOTING – Quarq

I'm having trouble connecting to my power meter to the PowerTap Mobile application. What should I do?

First, turn your device's Bluetooth setting to "On." This is indicated with the Bluetooth symbol next to the battery symbol in the upper right-hand corner. When the Bluetooth symbol is grey, it mea... See more

My pedal power meter died while performing a firmware update. How can I fix this?

Step 1: You will need to determine if the pedal in question successfully updated the firmware. A pedal that fails to update appropriately will not display any lights and will appear unresponsive. A... See more

How do I replace the P1 or Single-Sided Pedal battery?

Remove the orange battery cover with a 6mm hex wrench. Remove the old battery if necessary and replace with new battery. Reference the bottom of the pedal for correct battery orientation. Reinstall... See more

Will I still receive a power reading if one pedal loses battery power before the other?

When battery life reaches 20%, the P1 pedals will send a low battery flag to your head unit, which should help prevent complete loss of battery by warning you ahead of time. If the right pedal batt... See more

Are the P1 or Single-Sided power pedals be user-serviceable?

Serviceability will be limited to external wear items like the claw, spring, pedal plate and battery cover o-ring. All other internal wear components must be serviced at PowerTap. See more