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  1. Quarq
  2. POWERTAP | VELOTRON
  3. POWERTAP HUBS & WHEELS

POWERTAP HUBS & WHEELS

  • Where can I find parts drawings for my PowerTap power meter? plus icon minus icon
  • GS Hub G3 MTB Hub G3 142x12 Thru Axle Hub G3 Track Hub 2nd Generation Hubs See more
  • How do I update my G3 hub's firmware? plus icon minus icon
  • As of 4/22/14 you can update the Powercap on a Mac with PowerAgent 7.7.5 Video instructions are available HERE. Spin the wheel/axle a couple times with the Powercap still on to "wake up" the Power... See more
  • Does the G3 have a Rechargeable Battery? plus icon minus icon
  • The G3 PowerCap is not rechargeable. The PowerCap uses a standard coin cell CR2032 battery. The USB connection is used for service and for firmware updates only. The PowerCap should not be left con... See more
  • Will The G3 hub work with a Yellow Cervo CPU? plus icon minus icon
  • No, the G3 hub is now fully ANT+ compatible and will only work with the Joule or other ANT+ compatible device. The Bluetooth SMART PowerCap accessory can be used to connect to compatible smart devi... See more
  • What length spokes do I need to build my new PowerTap G3 or GS Straight Pull Hub into my rim? plus icon minus icon
  • PowerTap GS Rear HubYou will need to enter the rim measurements (ERD), along with the correct PowerTap hub dimensions shown below, and the cross pattern into a spoke calculator to determine the nec... See more
  • Why do I get intermittent data transmission? plus icon minus icon
  • Batteries may need replacement in the hub. With older generation hubs like the SL+ and Pro+, make sure that the battery holder is seated properly in the hub. For the G3 you may also want to make su... See more
  • Which phones or tablets work with the BLE PowerCap? plus icon minus icon
  • For phones you can use the iPhone 4S or higher. The BLE PowerCap will work with iPad 3 or higher tablets and Android tablets with Jelly Bean OS 4.3 or higher. See more
  • How can I tell if my hub is 11-speed compatible? plus icon minus icon
  • All 11-speed compatible freehubs for Shimano/SRAM are black. All Campagnolo hubs are 11-speed compatible and are champagne color. If you are looking to upgrade to 11 speed Shimano/SRAM, make sure y... See more
  • What are offset values, and what do they mean? plus icon minus icon
  • Offset is a value that is applied to essentially re-zero a power meter when there is no load being applied to it. This is similar to using the tare function on a scale to reset the zero point. This... See more
  • How do I update my firmware or my dual ANT+/BLE PowerCap? plus icon minus icon
  • The ANT+/BLE PowerCap does not connect using a micro USB cable.Rather, firmware updates and ride uploads occur through cloud-related services using Bluetooth (BLE) on PowerTap Mobile for iOS or wit... See more
  • Do you have a way to update a generation 2 (SL, 2.4, Pro) wireless hub to ANT+? plus icon minus icon
  • Currently the only way to update a generation 2 hub to ANT+ is through our overhaul service. See more
  • You used to have an updater that could update a hub to ANT+ by plugging it in. Do you have any more of those? plus icon minus icon
  • Unfortunately not. We stopped making those several years ago, and currently, the only way to update a generation 2 hub to ANT+ is through our overhaul service. See more
  • Parts Drawings plus icon minus icon
  • G3 Hub G3 MTB 24/28 hole disc hub G3 MTB 32 hole disc hub GS Hub See more
  • MTB Disc Hub User Guide plus icon minus icon
  • MTB Disc Hub User Guide See more
  • GS User Guide plus icon minus icon
  • English, Spanish and French German, Dutch and Italian See more
  • G3/G3C User Guide plus icon minus icon
  • English, Spanish and French German, Dutch and Italian See more
  • Wheelset User Guide plus icon minus icon
  • Wheelset User Guide See more

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