The SRAM AXS app is compatible with most devices, either on Apple iOS 10 and higher or Android OS 7.0 and higher.
At this time, the following devices are known to have compatibility issues with the SRAM AXS App:
- Huawei P20 Lite
- Xiaomi Poco
- Wiko Wim Lite
We at SRAM are constantly working and testing compatibility across a variety of devices. However, we are not always able to find workarounds for all available devices on the market.
If the phone (or tablet) is unable to connect, try connecting with another device, either iOS or Android.