Symptom Description: The power meter drains the battery significantly quicker than what is specified. A power meter that drains a battery in under 30 days is considered irregular.
Cause: The circuit board of the power meter has an electrical short. As a result, there is significant draw on the battery when it is installed.
Troubleshooting
AXS / DZero / DFour / DZero for Specialized / XX1 Eagle MTB: Perform the below sections of the troubleshooting guide.
- Pages 7 - 9: AXS, DZero and Legacy Power Meter Battery Compartment Service
- Pages 10 - 12: Power Meter Reboot
Following the troubleshooting, monitor the life (voltage) of the new battery over 5-7 days to determine if a battery drain issue exists.
If the replacement battery drains quickly, please contact Quarq Customer Service.
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Legacy Products: Perform the below sections of the troubleshooting guide.
- Pages 7 - 9: DZero and Legacy Power Meter Battery Compartment Service
- Pages 10 - 12: Power Meter Reboot
- Pages 14 - 15: Battery Compartment Removal (legacy Power Meters ONLY)
- Pages 16 - 17: Battery Compartment Installation (legacy Power Meters ONLY)
Following the troubleshooting, monitor the life (voltage) of the new battery over 5-7 days to determine if a battery drain issue exists.
If the replacement battery drains quickly, please contact Quarq Customer Service.